Shipping Policy

Last Updated: August 10, 2025

🚚 Shipping Information

We know you're excited to get your pet's new gear! Here's everything you need to know about shipping.

📍 Shipping Locations

• We ship throughout Canada and the United States
• International shipping available to select countries
• Remote areas may have extended delivery times

⏰ Processing Time

• Standard Orders: 1-2 business days
• Custom/Personalized Items: 3-5 business days
• Pre-orders: Processing time varies (specified on product page)

🚛 Shipping Options

Domestic Shipping (Canada):

• Standard Shipping: 3-7 business days - $9.99
• Express Shipping: 1-3 business days - $19.99
• Free Shipping: Orders over $75 CAD

US Shipping:

• Standard Shipping: 5-10 business days - $14.99
• Express Shipping: 3-5 business days - $29.99
• Free Shipping: Orders over $100 USD

📦 Order Tracking

• Tracking information sent via email once shipped
• Track your package through our shipping partners
• SMS notifications available upon request

🐾 Special Handling

• Pet products packaged with extra care
• Fragile items include additional protection
• Eco-friendly packaging when possible

🌍 International Shipping

• Available to select countries
• Customs fees and duties are customer's responsibility
• Delivery times vary by destination (7-21 business days)

📞 Shipping Questions?

Contact us at rajbrar@fullshiftspace.store or call our customer service team.